Can I get a sample of your metal bed before placing an order?
Yes, we provide quick and easy sample-making services _with a turnaround time of seven days. There is a fee of $100 for samples, but we also offer free color samples upon request.
What is your lead time for production and delivery?
Our lead time for production is typically 25-35 days, and delivery to the UK takes around 45 days. We also have overseas warehouses in the UK and Germany that allow us to deliver products faster to our customers.
_What is the minimum order quantity for metal beds?
The minimum order quantity for each color and style of our metal beds is 80 sets, and we offer the option to customize the product with your company‘s logo once this threshold is reached.
What are your quality standards for metal beds?
We take great pride in our low complaint rate, which is less than 1%, and offer our customers the peace of mind that comes with knowing they are receiving a high-quality, durable product.
Can you provide assembly instructions or videos for your metal beds?
Yes, we offer assembly instructions and high-quality videos that help guide customers through the process of assembling our metal beds, making it easier for them to install and enjoy their new purchase.
Do you offer door-to-door delivery services for your metal beds?
Yes, we can arrange for door-to-door delivery services _for our customers, and we have established relationships with a number of reliable shipping agents that can help expedite the process.
What is the payment process for metal bed orders?
We require a 30% deposit to begin production, with the remaining 70% due upon completion of the order.
What is your production process for metal beds?
Our production process includes cutting, drilling, welding, polishing, powder coating, assembly, and packaging. We use high-quality raw materials and employ skilled craftsmen to ensure that each product meets our exacting standards.
What kind of packaging do you use for your metal beds?
We use sturdy, five-layer corrugated cardboard boxes to package our metal beds, ensuring that they arrive safely and securely at their destination.
How do you ensure the consistency and accuracy of your metal bed designs?
We use advanced technology and a rigorous quality control process to ensure that every metal bed we produce _meets our exacting standards, including the accuracy of installation holes and the consistency of design across batches.
_What certifications do you hold for your metal beds?
We hold a number of certifications, including BSCI, EC1907/2006, EPR_Germany, TUV, SGS, and ISO9001.
Can you provide references or examples of companies that have used your metal beds?
Yes, we have worked with a number of high-profile companies, including Kogen, Best Choice Product, Pan Finish, John Lewis, Argos, and Wayfair, providing them with high-quality metal beds that meet their specific needs.
What kind of wood slats do you use in your metal beds?
We use 26 or more 55*1 mm wood slats in our metal beds, and offer several different wood slat options to suit each customer’s specific requirements.
How do you ensure that your metal beds are stable and free from noise?
We use thick metal support rods and legs to ensure that our metal beds are sturdy and stable, and include rubber pads toget a quoteLearn More